General
What is Cycrest? How does Cycrest work?
Help! I don’t know how to buy things online.
C-Points
What are C-Points?
How does the C-Points system work?
How do I earn C-Points?
Are my C-Points convertable to cash?
Can I earn C-Points during promotions or deals?
How long are my C-Points valid for?
When and where do my C-Points appear in my account?
What happens to my C-Points when I return an item?
Order
Product Packaging
How can I check the status of my order(s)?
Can I cancel a paid order?
Can I change shipping address for a paid order?
What if my order item out of stock?
What can I do if I fail to checkout due to an item being out of stock?
Why is my order cancelled?
Why is the item in my shopping cart out of stock?
Promotion
Price Difference
Are the products offered at Cycrest original since we get so much discount?
Return
How do I return an item?
Shipping
Reporting Lost Parcels
How much is your delivery fees?
When will I receive my purchase?
